Shipping policy

Delivery countries
We deliver to mainland France, Spain, Belgium and Luxembourg.

Shipping costs
Shipping costs depend on the country, the delivery method and the weight of the order. They are calculated automatically and shown before payment.
Shipping is free from €79 in mainland France, from €49.90 in Spain and from €119 in Belgium and Luxembourg.

Delivery times
Orders are shipped from Spain once payment has been received. You will receive a shipping confirmation email with parcel tracking. As a guide, delivery takes about 5 working days in France and about 3 working days in Spain from dispatch. If there is a delay, we will let you know by email.

Receiving your order
It is your responsibility to be available to receive your order. Otherwise, it will be forwarded, where possible, to the nearest pick-up point. Olimagina AOVE S.L. cannot be held responsible for a delay caused solely by the recipient's unavailability.

Damaged parcel or broken bottle
If your parcel arrives damaged or a bottle is broken, send us a photo at contact@olimagina.com as soon as possible and we will replace the product. Where possible, note your reservations with the carrier at the time of delivery.